Frequently Asked Questions (FAQs)
What kind of products do you offer?
We offer a range of beautifully crafted ceramic products including:
Ceramic perfume bottles with scented sticks
Electric diffusers for home and office use
Candle-based aroma diffusers
Home décor ceramic items
All our products are designed to enhance the ambiance of your space with elegance and soothing fragrances.
Are your products handmade?
Yes! Many of our ceramic items are handcrafted, which means each piece may have slight variations in color, texture, or finish—making them unique and special.
How do I use the ceramic perfume bottle with scented sticks?
Simply fill the ceramic bottle with the fragrance oil provided and insert the reed sticks. The sticks absorb the oil and release a gentle scent into the air. Flip the sticks every few days for a stronger fragrance.
What is the difference between electric and candle-based diffusers?
Electric Diffusers use power to disperse fragrance into the air. They are ideal for continuous and safe scent diffusion.
Candle-Based Diffusers use the heat from a tealight candle to warm and release fragrance oils. They create a cozy atmosphere and are great for occasional use.
Are your fragrances long-lasting?
Yes, our fragrance oils are formulated to provide a long-lasting scent. However, the duration may vary based on room temperature, humidity, and usage patterns.
Do you offer gift packaging?
Yes, we offer gift-ready packaging options. Please select the gift-wrap option at product page.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor the status and expected delivery of your order.
What is your return policy?
We accept returns within 3 days of delivery if the product is damaged, defective, or incorrect. Please refer to our Refund & Returns Policy for more details.
